Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy:
- All orders will be processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be processed on the following business day.
- We offer standard shipping options, as well as expedited shipping for an additional fee. All shipping costs will be calculated at checkout.
- International shipping is available for an additional fee. Please note that customers are responsible for any customs fees or taxes that may apply.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- In the event that your order is lost or damaged during shipping, please contact us immediately so we can assist you in filing a claim with the shipping carrier.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a refund or exchange.
Please note that customers are responsible for the return shipping costs. Items must be returned in their original packaging and in new, unused condition.
To initiate a return, please contact our customer service team at Returns@rachellescloset.com and provide your order number and reason for the return. Once your return is approved, we will provide you with further instructions on how to send your item back.
If you have any questions or concerns about our shipping or return policy, please don't hesitate to reach out to us. Thank you for shopping with us!
Thank you for shopping with us! Below is our shipping policy:
- All orders will be processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be processed on the following business day.
- We offer standard shipping options, as well as expedited shipping for an additional fee. All shipping costs will be calculated at checkout.
- International shipping is available for an additional fee. Please note that customers are responsible for any customs fees or taxes that may apply.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- In the event that your order is lost or damaged during shipping, please contact us immediately so we can assist you in filing a claim with the shipping carrier.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a refund or exchange.
Please note that customers are responsible for the return shipping costs. Items must be returned in their original packaging and in new, unused condition.
To initiate a return, please contact our customer service team at Returns@rachellescloset.com and provide your order number and reason for the return. Once your return is approved, we will provide you with further instructions on how to send your item back.
If you have any questions or concerns about our shipping or return policy, please don't hesitate to reach out to us. Thank you for shopping with us!